Testimonials

This is a great company. I locked myself out Saturday morning and called the office. Within a short time, their technician Frank was at my door and went to work. My lock has not been working fine for a while and after frank opened it and replaced some parts it is now working better than before! Great work Frank and team! THANK YOU!

- Daniel

Alert Locks & Security are fantastic, I rang them late on a Friday arvo for advice on my broken lock. They were incredibly helpful over the phone. I picked up my new lock on Monday, they showed me everything I needed to know and made sure it was right for my door. Cant thank you all enough!

- Will

John from Alert Locks & Security deserves a payrise! Came out extremely late at night with no fuss, very professional and got the job done within 30 seconds. Very courteous, explained the issue to us in laymans terms, genuine and down to earth bloke who made time for any/all of the questions I had. 11/10 service & John is an excellent representation of your business. Would absolutely recommend your business to anyone based upon the quality of service provided by John!

- Mitchell

From the beginning to book the appointment over the phone everything worked smoothly the lady was nice and patient with me trying to workout the best time and day for the appointment. Frank was the person who came to fix it, he was punctual, professional and available to help and solve the problem with my key. I would recommend it 100% Thank you.

- MC

I had the lock on my garage door serviced by Frank who was very diligent, conscious and thorough! He didn’t leave until I was totally satisfied with the job and ensured everything was working correctly. Awesome job, really happy with the service received.

- Shania

After posting for help via Hipages, we were pleasantly surprised to hear from John within an hour (on a public holiday over Xmas no less) with a polite and helpful message. After setting an appointment time, John followed up with a confirmation via email and then arrived “on time” after confirming his ETA on the morning of the appointment. Once on the job he was efficient and professional providing great advice and taking care of the job in no time – and he cleaned up any mess to leave the place as he found it. If you want someone who is timely, efficient, courteous and professional then I could not recommend John more highly

- David